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The Service Value System - Continual improvement | ITIL V4 Certification

Continual Improvement Continual improvement takes place in all areas of the organization and at all levels, from strategic to operational. When provisioning a service we should always keep continual improvement in mind, and should always be looking for opportunities to improve. To support continual improvement at all levels, the ITIL® SVS includes: ITIL® Continual Improvement Model provides organizations with a structured approach to implementing improvements Improve Service Value Chain Activity Continual Improvement Practice Continual Improvement Model Continual Improvement Model can be used as a high-level guide to support improvement initiatives.  The model supports an iterative approach to improvement, dividing work into manageable pieces with separate goals that can be achieved incrementally. The scope and details of each step of the model will vary significantly based on the subject and the type of improvement The steps of this model do not need to be carried out in a linear ...

What is ITIL?

The term ITIL means "Information Technology Infrastructure Library". ITIL is the most popular and widely accepted approach to manage IT Service(ITSM). ITIL has been adopted by many organizations as the framework to manage their IT service. There are millions of practitioners worldwide with ITIL skills and capabilities. IT is important to keep in mind that ITIL is a set of best practices and not a standard, so organizations are free to adopt ITIL framework as is applicable or valuable to them. Advantages of adopting ITIL for your organization are immense. Therefore, all scale and size (Small , medium, Large) organizations all over the world use ITIL to help them improve the value of their services. The few important benefits of adopting ITIL are:  ITIL creates stronger alignment between IT and the business Improves service delivery and customer satisfaction Reduces costs with improved use of resources Provides Greater visibility of IT costs and assets A Brief History of ITIL: ...